PRIVACY

1. GENERAL

We take the protection of your personal data seriously. This privacy policy explains how we collect, use and store your data when you visit our online store.
The operator of this website and the controller for data processing is:

SLEEP-OVER
Fatos Veseli
Audre-Lorde-Straße 27
10997 Berlin, Germany
mail@sleepovereurope.com

2. DATA COLLECTION

When you visit our Shopify store, your browser automatically transmits the following data to us, which is temporarily stored in a log file:

- IP address

- Date and time of access

- Browser type and version

- Operating system

- Referring URL

- Pages visited

This data is used for system security, technical functionality and to improve your shopping experience. It is not combined with personal data.

3. COLLECTION AND PERSONAL USE OF DATA

We collect personal data only when you voluntarily provide it to us:

- When placing an order

- When subscribing to the newsletter

- When contacting us (e.g. by e-mail)

This includes:

- Name

- Address

- E-mail address

- Payment details

- Phone number (if provided)

The data is used to process your order, respond to inquiries, and – if you consent – for email marketing.

4. LEGAL BASIS

We process your data in accordance with:

- Art. 6 para. 1 lit. b GDPR for contractual purposes

- Art. 6 para. 1 lit. a GDPR for your consent (e.g. newsletter)

- Art. 6 para. 1 lit. f GDPR for our legitimate interests (e.g. analytics, security)

5. SHARING OF DATA

We only share your data when necessary, such as:

- With Shopify Inc. as our e-commerce platform provider

- With payment service providers (e.g. PayPal, Stripe)

- With shipping providers (e.g. DHL, Deutsche Post)

- With our production and fulfillment partners (if applicable)

All partners are GDPR-compliant and have committed to data protection.

6. NEWSLETTER

If you subscribe to our newsletter, we will use your e-mail address to send you updates about our products and collections.
You can unsubscribe at any time by clicking the unsubscribe link in any email.

7. COOKIES AND TRACKING

Our website uses cookies and similar technologies to improve your user experience. You can manage your preferences via the cookie banner.

We may use:

- Essential cookies

- Performance cookies (e.g. Google Analytics)

- Marketing cookies (e.g. Meta Pixel)

By using this site, you agree to the use of cookies unless you have disabled them in your browser.

8. DATA STORAGE

We store personal data only as long as necessary for the purpose it was collected or to fulfill legal obligations.
You can request the deletion of your data at any time if it is no longer required.

9. YOUR RIGHTS

You have the right to:

- Access your data

- Correct or delete your data

- Restrict or object to processing

- Withdraw consent

- Lodge a complaint with a data protection authority

Please contact us at mail@sleepovereurope.com if you wish to exercise your rights.

10. SHOPIFY AS DATA PROCESSOR

Our store is hosted by Shopify Inc. Your data is stored securely on Shopify's servers. Shopify complies with the GDPR and other privacy regulations.
For more information, see Shopify’s Privacy Policy.

11. CHANGES TO THIS POLICY

We may update this policy from time to time. The latest version will always be available on our website.